Customer Ratings & Reviews

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

I love the extra feeling of security, knowing my product is covered!

We havent had to use it yet but its nice knowing we have protection on our investment.

We bought this tv for a family member who is bed ridden. This TV provides exceptional viewing experience. Color is sharp and sound is great even without a sound bar. The remote is easy to use which is a blessing. The price was extremely good and of course we choice to add on the protection policy which was extremely cost effective but truly dont think we will need it. There were many add on options to view free for 30 days. A great idea to test things out and see if these things suit you. This transaction was easy and delivery was quick and on time. Samsung is the best product in this class and Best Buy has the greatest service. A very good experience.

It's always great to have the protection needed for higher value products

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

Glad to have this warranty just in case something happens w/ our new tv.

Five year protection is really good for what it is Best Buy have some great protection deals

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

The thought of not having peace of mind is crazy. I value this type of support.

Works very well no problems whatsoever and gets immediate attention

I've used Geek Squad before on other purchases and it comes in handy. I just don't like the fact that the TV come with one year warranty, so as soon as you purchase The Geek Squad protection, the protection cards immediately, so I basically only got one year protection. Not not a good idea in my book. It should kick in once my one year warranty is over that came with the TV, so I thought.

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

Forgot to get protection with last laptop, and I did this time.

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.