Customer Ratings & Reviews

The protection plan is a life saver if your product breaks within two years. It saved us about $800-1000

So worth it. This was on my parents old TV I bought them. TV was about 4 year old and started getting dark spots. Geek squad had me send pictures and approved replacement. They came out and delivered the new TV and removed the old. Would always suggest either the individual plan or the plan that covers all purchases, both are a good value

I love the product, great customer service attendant.

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

I originally purchased an open box item with the Geek Squad protection only to find the excellent condition was not even close with the screen of my television suffering severe damage. After trying to deal with the Geek Squad over the phone and being very frustrated with what I am assuming is an India based phone center, I gave up and took my issue directly to my local Best Buy store where it took some time, but I was eventually told I could receive a replacement television since the damage could not be repaired. Within 24 hours, the Geek Squad came to my home, removed the old TV, installed the new one and was in an out in under 30 minutes. If it weren't for having to deal with an unhelpful call center the rating would be higher, but since I have a local Best Buy to work with, the protection was definitely worth it.

Good protection plan for TV. They will fix any problems with your Tv or replace it!

Fast quick reliable service. Showed up on time and was friendly

Great protection love using Greek for all my product

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

Well I would say that if you are looking for coverage get it!

Geek squad protection plan is a great investment for expensive TVs well worth the money

Feel better knowing if needed can use this extra protection for my tv.

I always take it an extended warranty because I have found out that it pays off in the end and besides, I want to make sure I'm protected. Best Buy's warranty is a very good warranty, that's why I have no problem in paying for it, even if I don't use it, I do have a piece of mind during those 5 years since the manufacturer warranties are usually only 1 year. Just being able to take it to Best Buy, rather then sending it off, makes it even better.

The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.

IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

This was a great product for the money.The service was great.

Like to be squad they're very good and I've always had a good luck with them I'm there great people to help to assist with someone and maybe you have problems with whatever and as far as repairs and then really good and it's always good to have someone like to geek squad I would recommend the key squad to anyone it has any problems like with electronics overall

Always helpful and accessible to help with products.

When I bought a plasma tv about nine years ago I bought a five year plan because I knew the plasma tvs where going away and couldn't get it repaired. In four years the plasma screen did indeed go on us and Best Buy replaced it with a Sony LED 4K. I bouht a new five year plan and in three years this tv screen had problems. And sure enough this TV was discontinued so they couldn't get parts. So they replaced it with a new Sony TV. So I bought my third five year plan. Worth every penny.