Customer Ratings & Reviews

Great dynamic picture and seamless clear crisp sound

Always helpful and send out knowledgable technicians.

I always put extended warranty on all of my electronical devices.

Adding this protection plan was simple, easy to understand, and well integrated into our TV purchase. Best Buy employees explained it thoroughly, how it works, where to go to file claims, etc.

Never hurts to have if something goes wrong and the chat is great

Great add on with purchase when we order our tv for the house

Standard protection is a must to keep your quality items in Tip-Top shape.

You can't beat a 5 year protection program as good as this!

I get the 5 year on all TVs and applianaces its worth every dollar and they have replaced 2 TV's now. A 70 inch LG TV in our living room they came to the house and fixed and did a great job.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

Great picture and tv for the price. Really impressed and enjoying it.

Excellent customer service. Very happy with our purchase. Will recommend.

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

Very helpful fast easy everyone was accommodating and informative

Haven't needed to use geek squad at this time. Maybe in the future

I have not needed them but they have been there for any questions i have.

Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

With how complicated tv’s are now I think this extra warranty gives great piece of mind