Customer Ratings & Reviews

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I always purchase the the protection package. They stand behind the product they sell

Experience the powerful, shaking bass that fills the theater sound room.

Very reliable and there if you need it, would recommend for purchase

Price was cheaper than expected, so saving a few dollars always goes a long way!

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

This is definitely a fantastic product. I bought it for my mom as a Christmas present and she absolutely loves it. She watches our favorite shows and movies on it and it’s great to have a bunch of family to enjoy it also.

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

So far we haven't had to use this, but we have in the past for products and have always been happy.

I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

The team we got were amazing. Professional, knowledgeable, patient. They never rushed us and spent time showing us the options and shortcuts. This team has been together and worked for Best Buy for a long time. Definitely recommend this service and will use again when we need to purchase any tvs

Awesome everything is fine and covered with geek squad

I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

They are very friendly, helpful, and professional.

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!