Customer Ratings & Reviews

Piece of mind, worth the money. Just wish it covered everything

The agents here are some of the most helpful computer folks I know. I do wish there was away to better communicating with these guys before I come to the store. If only for a brief 15-20 minutes conversation to see if problem can be resolved before bringing in and leaving with them. I have to have my computer to work and this would be of great help. Perhaps expand hours or have a virtual meetings scheduled all throughout the night. Your workers could choose for overtime or not answer and let some other person within the company say a 1000 miles away that would like the overtime. Make it easier and just ask for volunteers across the country and allow them to work out of there house for the calls that come in after hours. If that fails then I can ask my boss if I can leave it but that’s usually not the case.

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

I think it's good to always purchase extra service and warranty protection for electronics/appliances and I got this one for a steal 2 years plus additional year warranty not bad and happy to have it

We always take out the extra protection. Only had to use it once, and very easy process

The 2-year Geek Squad protection gave me peace of mind. They were helpful, fast, and professional when I needed support. I highly recommend this service to anyone buying tech products. Totally worth it!

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

Love Best Buy’s extended warranty program. Always worth the purchase

Geeeeeek squaaaad did not use but could be useful for most people

Great plan and they cover the services that they state provide

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

This was a great buy. It works great. They always finds a way to satisfy the customer.

When it comes to geeks, these guys are the geekiest geek on geekers

I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

i gave this product 4 stars because 1 if you have mutiple tvs you need seaprate remotes 2. it takes a while to boot up 3 there is a custom app that if you dont sign up for you cant use the tv 4 i was expectimg better from poineer

Good protection plan to have for all electronic devices

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.