Customer Ratings & Reviews

The 2-year Geek Squad protection plan is worth it for major purchases. It’s affordable and provides excellent support for repairs or replacements. Their customer service is quick and reliable.

Had a large TV that started to fade after 4 years, Geek Squad service replaced it and helped with new install, and guidance and help. Ryan and Dimitri were awesome. great job easy to deal with. Took a week to call, get an appointment to come to the house, assess, replace and correct problem. Really fast turnaround. So glad i got the coverage!

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

Representative was courteous and thorough and very knowledgeable.

Best Buy has excellent customer service regarding their service plan protection. When used, they actually repair the issues or replace when needed.

Great peace of mind for any high value purchase. Super easy to use through the website or app.

I always get my best buy products with extra warranty insurance. Have never had any issues with warranty work. Couple of years back I bought a refrigerator and the ice maker was repaired 3 times. After the fourth time the ice maker broke best buy lemoned the refrigerator and worked up the paper work then told me to pick out a new refrigerator with store credit of the original cost of the faulty lemonade refrigerator. Great investment.

Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

Always easy to exchange broken mouse. .

A must for piece of mind! Highly recommend! Things happen to tvs so why not?

With this protection I feel very comfortable with all my kids around the products that I purchased

I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

I used their service once on my computer and they did awesome. They explained fully what was wrong with this and advised me what to do if this happens again. Great people who fixed it.

This protection was helpful but not in all the ways i thought. Some items don't qualify and that's not what i thought when i purchased. Now i buy individual protection for each item, it's easier to understand. The services are pricy so i never sought them out.

It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

Very good value to protect your resent purchase . Reasonable priced

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

Very happy to have support and coverage for a new purchase

GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP ADN SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...