Customer Ratings & Reviews

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

I highly recommend getting the Protection on your electronics!!

The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

This is exactly what's needed to have peace of mind for all of your purchases.

With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

Such great quality! So clear!! I could not be happier the quality when playing games is insane.

Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

Always great service, very professional. Always get the help you need.

Had purchased a sumsung tv from another retailer strike 1, tv had a problem so contacted their their warranty department with no resolve Strike 2, was treated very poorly Strike 3 !!! Have learned my lesson now and will only purchase my quality items from Best Buy and their warranty group…

Great great great cover for safety never be an extra

Got our tv replaced for free 4 years after we bought it. The backlights went out. Setup an appointment. Technician came out and made the replacement super simple.

The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.