Customer Ratings & Reviews

Great service from everyone in the store. Happy with the outcome.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

Always a needed purchase. Just in case. I love the Geek Squad!

Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

honestly, geek squad protection is one of the best i’ve ever used. they are always such nice people to talk to and they always find a solution for your problem!

Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

great support and must recommended to take for any purchase in best buy

The way to go to protect your investment ... A must have!

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

I took my laptop in thinking it was at the end of life geek squad professionals explain to me that if you wipe delete the old information laptop will work like new they added new virus software works fine took approximately three days and as promised they delivered I’m very pleased with their service

My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.