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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30757 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 30,756 reviews
  • Rated 5 out of 5 stars

    Got to have a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, good recommendations and quality in product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but have in the past and it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy super plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has been great for our families movie nights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for warranty, best and affordable warranty cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and size. Works well for Play station also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection truly pays off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    70" tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

    I would recommend this to a friend