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Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 30,765 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never would be without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff: pleasant and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great local service Terrible call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed our Television Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and all the equipment connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the TV for two years so far no problem five year warranty can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the geek squad prtection, you may never use it but when you need it it is there, the prior tv i bought it was a good thing i had this, the manufacture protection ran out geek squad replaced my tv with no questons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.

    I would recommend this to a friend