Customer Ratings & Reviews

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

Got this for my tv. I had in burn in last time and wanted a peace of mind.

I installed the tv my self the geek squad just delivered it

I can see needing this protection when the Television goes on the blink.

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

Had my Sony TV for 23 month and started going out. So glad I had the Geek Squad coverage. TV is being replaced.

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

I was very satisfied with the additional coverage offered at a reasonable price to me in store when I purchased my vizio television. I highly recommend the additional coverage to ensure your tv is protected against product defect or failure.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it