Customer Ratings & Reviews

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

Appreciate protection coverage as always. Thank you

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

Very helpful in store describing the differences in the tv’s

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.