Customer Ratings & Reviews

I bought the Geek Squad protection package but I haven't used needed to use it yet.

Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

I always renew my protection plan. The Geek Squad has been great in helping solve my problems in a very timely manner: no matter what the issue is. Great work Geek Squad

Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

Wasn’t able to use this for my TV. But it’s great for all other devices!!

I actually got to use this service recently. I brought my TV in, it wasn’t working, they gave me a voucher worth the price I originally paid.

Based on my experience, I always purchase the Geek Squad protection plan on all of my electronics. I have been very pleased with my decission.

Great purchase! Will definitely buy again if needed or necessary. Best Buy always coming in clutch!

The agents removed my old tv and professionally installed the new tv.

The are very helpful and quick and can tell you how long it will take

I prefer to have Geek Squad over anybody else. They are excellent

I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

Thankful for the thorough and courteous service provided whenever needed. Geek Squad always backs up it support with answers to questions or service that is necessary.

Easy to install and set up. Great graphics and great size.

The agents installed my full motion mount. They were on time and finished quickly. They even gave me advice about my outdoor area as well.

This was a good price. Haven't used this yet but I have heard really good things about the Geek squad. If when I use it anything changes I will rewrite my review

Very good. Fully endowed with formidable benefits. Its value for money is also good. I recommend it, I think it's

120 bucks for a 5 year warranty is a good investment. If they cannot fix the TV, after sending someone to your house to fix it, they will replace it at no cost. If it lasts longer than 5 years, then that's kudos to a quality TV. Well worth it.

Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.