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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 30,816 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for big buys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Have not had to use but, will work great, have bought other plans they work and save you headaches in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad know there stuff. Always friendly, has the answers and repairs our personal computer's everytime.. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is a must especially since I had one television that stop working and it hadn't even been 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is a must especially since I had one television that stop working and it hadn't even been 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind, less worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices for extended warranties are coming down and are good to have in this electronics crazy world we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the guaranteed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage for a great rate to protect my new TV. Always appreciate the knowledgeable Geek Squad and excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is awesome and sound is indescribable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year protection plan is a must for any large purchases. You do not want to be left out in the cold should anything happen to your product past its manufacturer's warranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are on call ready to help you with anything they are also nice and respectful, best investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome have an extra support without going out from home. They will assist you and go to your place without an extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money factory warranty’s don’t last long enough that’s why I purchase this plan to make sure I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i havenot had to use the geek squad for my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad for all my purchase. Even if I don't every use them because I have small children in my home so I can rest if anything goes wrong on any of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never have enough of geek service they are just the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad always finds the soultions I'm look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful. They are very patient and explains the what the problem is and the solution to it in a way I can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is awesome, they always honor it and protect your purchases !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people when stuff breaks they make sure they get the best for you and very understanding and informational

    I would recommend this to a friend