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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 30,833 reviews
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased it but didn’t have to use it yet. Hopefully i don’t need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced for a 2 year protection plan anything goes wrong bring ur back to be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good service for a decent price i just wish they added one more year to the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good product So far so good no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet. Hopefully I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was like all of you who hate buying a warranty but in the long run it is worth it for the type of investment I made. To many things could go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection plan for our new TV worth the price and 2 years and with the size of our TV geek squad will even come to our house for repairs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing and helping me out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenna bought this product they had to replace a Sony TV 18 months after I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so fast with getting things done!!! Set it all up and answered my questions in less than 30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year warranty for $30 great deal on protection for insignia 4k tv. Can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this warranty for my tv i bought. it sounds like it will protect my tv in case damage that a traditional manufacturer warranty will not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The protection always pays for itself since things aren't made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Geek Squad Protection. I feel safe with all my tech support. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5-year Protection Plan for my new Television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plans! They are worth it every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I purchase from Best Buy that offers warranty I always purchase it.. you never know when you might need a warranty replacement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection provides good known protection for electronics. I hope I don't have to use it but it is nice knowing it is there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a protection plan was a wise decision and eased my concerns of any futurenproblems. The cost is so mnimal that it is worth getting.

    I would recommend this to a friend