Customer Ratings & Reviews

the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

I just got a 48" Lg B4 OLED TV. I decided to get the 5 year Geek Squad extended warranty, to just put my mind at ease. I thought that any repairs after the first year might be pretty expensive.

Thank you very much for everything you have been given to us

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

I'm just going to make this short and sweet. You better off buying a Geek Squad or Best Buy protection / warranty plan along with any major purchases you make like a TV, sound system, refrigerator, cell phone, computer and washer/dryer. They are 98% of the time way better than the actual manufacturer's warranty and cover more. And give you less hassle when replacing or need to repair whatever you bought.

Love the geek squad protection! It offers a full protection package and in my opinion it is better than the TotalTech. If you're buying a big ticket item like a TV or any appliance, ask the customer service to cancel your TotalTech from this item and add the geek squad warranty instead. Big downside to TotalTech is that it requires you to pay a deductible on certain things. So it's like an insurance.

Had an issue with my tv and no questions asked and they replaced it for no extra charge

Worth every penny for peace of mind at a good price

Great product and excellent customer service. The extended warranty is a must and highly valuable.

This is the most affordable warranty service that I have ever purchased

With this worry free warranty, i have peace of mind about my product. If anything goes wrong they will fix it or replace it. And if your tv is larger than a specific size they will come to you.

I always purchase the Geek Squad protection plan with my electronic purchases. The price is very reasonable; even if you don't need it, it's well worth the peace of mind. I only had to use it once; all it took was one phone call and my TV was replaced. I'm very pleased with my Geek Squad Protection plan.

When my Sony TV's screen failed, I was relieved to remember that I had purchased Geek Squad protection. Frankly, I was expecting the service process to be a hassle, but it only took a couple of phone calls and my replacement TV (a newer version of the same TV) was on it's way. If you're looking at a major purchase, I'd definitely recommend purchasing a Geek Squad protection plan.

Geek squad protection is absolutely worth the price.

The performance is outstanding overall. The color rendering is flawless, and the motion interpolation works exceptionally well. I highly recommend this for a living room or bedroom with minimal windows or limited direct sunlight for the best viewing experience.

I have always purchased the Geek Squad protection, and Best Buy has promptly honored the service on my computers and TVs.

Why by one year when you can get five year for a good price I really like this

Answer all concern questions I was concerned of how I was gonna get the TV up and they informed me that they do that and it didn’t cost that much. I also gave when it came and did it thanks geek squad.

This TV has the best picture of any tv I've ever owned. Even the sound is great. My only draw back would be the game mode. While it has to be in game mode for some fast moving games for the timing to work the picture doesnt look nearly as good. Only use game mode if the controls feel sluggish and it will corret them. Otherwise use the best picture you can and your game will never look better.

I bought the 5-year protection plan for my TV and boy am I glad I did it Best buy's been honorable and keeping the terms and conditions and replace my broken TV I was a hero for my family