Customer Ratings & Reviews

The color and black spots are impeccable! The best tv I've owned!

Havent used it yet....................................

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

The store plan adds good coverage to the warranty.

Love this Samsung brand! The picture quality I second to none and this deal came at a perfect time. My brother and sister’s tv broke and this the perfect replacement option. You won’t be disappointed.

Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

Have used this service several times for my computers and have had great success in resolving my issues that I have had with them. Using the remote service was great as I did not have to take my lab top in and wait for days before getting it back as the problem was able to be resolved remotely. Service is well worth the cost if you only use it a couple times.

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

Geek squad is always the goat of all warranties. They always take care of any issues.

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Love the help I get when bring the item in to the store

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.

Greek squad always available and helpful for all my items and they are very knowledgeable

Bought this for extra protection on a tv. haven't used it yet but good to have.

Haven't used it, but glad I have it in case of a problem.

I had a tv that the back panel had burnt up suddenly. No issues with getting a new tv to replace the one that back panel burnt up. Would recommend Geek Squad protection.

Really nice because they will fix the issue there. Peace of mind you are covered

This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!