Customer Ratings & Reviews

I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

I have it use them but I hope they have a great customer service.

Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.

Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

I like the knowledge of having a five year warranty if it is needed. Great price

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

Recomiendo, vino en perfectas condiciones la verdad

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

But this for all tvs , I am usually the guy that says no to this by default. But I got it because the tv was so cheap. It was tcl, of course screen went out after a year. Called best buy came out next day , evaluated tv . Got to pick a replacement and pick it up same day. Could of had it delivered but I am impatient lol. Just get it.

Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

purchased this for my TCL tv. Have not used but I have incase anything should happen in the next 5 years.

Need this protection on all your devices. Great Geek squad protection to have.

For the price worth it. Protects against basically anything i think

Great protection plan specially for TVs as it covers everything

I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.