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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30399 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 30,399 reviews
  • Rated 5 out of 5 stars

    This protection plan is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! I recommend this service to anyone who is not as tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have a back up plan for your investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony XBR 65” tv that was starting to act crazy! Geek Squad came out updated and replaced a part in the tv. It worked well for about another 9 month until the picture started to have lines through it or would restart on its own. Geek Squad replaced this unit, very happy that the customer service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television but really appreciated Steven Wrenn of Geek Squad who installed it within my home theater group. He was professional, knowledgeable and very helpful in explaining everything to me. I also purchased at his suggestion a master remote controller. He programmed and again explained how to find everything I needed. I LOVE having one device do it all. If I ever need a Geek Squad service call I hope Steven is one to respond. I am attaching a photo showing quality of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and would recommend for anyone and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must for any tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there to help always with any problems you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it's man made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few questions, what is the price of the item, are you expecting it to last awhile, and is it a good product if you checked those boxes then you should get a warranty {my opinion of course}

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv, fridge and so on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had any issues with them, very kind and very understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Greek squad agreement when I purchase televisions as the manufactures warranty does not include shipping and at times the service is not very good. I have found that the geek squad service backs up the purchase of the TV really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Yaz T, CIA Sr. Geek squad. She very helpful in processing our store credit for our malfunctioning TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed their services, but happy with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sky's entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to my firestick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will bring Less thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the stuff gives me this good state that I would be taken care of if anything should happen. It makes me not to worry too much. Life is already stressful to be thinking about this kind of thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

    I would recommend this to a friend