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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 30,403 reviews
  • Rated 5 out of 5 stars

    Needed if you're buying an expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their tv services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan out there.. get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for 10 yrs and was elite premium for the last 8 and i dont own a business, it was all for me.. i ALWAYS buy extended warranty.. Geek Squad is great.. cant believe sometimes how much i spent at Best Buy.. but i did.. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having this protection plan, I’m in good hands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great and would recommend. They are friendly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 50” flat screen. 1 year later I call them up and tell them somehow my screen is glitched on one side I sent pictures and they told me they couldn’t fix it. So they gave me a free TV. Smaller but it was an upgrade. My flat screen was just a regular tv ended up getting a Samsung 43”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Really recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every warranty on anything that you buy from bestbuy it's really worth every penny!!!. Have always get it on every item that I've bought and it has become so useful, casue bestbuy always respects the warranty and exchanges anything that has problems for a new one without hesitation, I personally really recommend it!!!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought the TV upstairs with no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV FOR PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was standing over at the oled TV's and the guy who worked there asked me if I was thinking about buying one and I said yes! So he ask me to look at something he had on sale and it was a B7 55" lg oled tv! He showed me the price and my jaw dropped when I saw the price "699" and I said yes I will take it And I purchased this warranty and I am very happy with my purchase because this tv is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Services, always responsive and handle claims with speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have and have used in past. Easy effortless exchange

    I would recommend this to a friend