Customer Ratings & Reviews

I love this. I feel like I can trust this and feel confident in my tvs longevity.

best place in capital region to buy your home and office goods with great quality and super customer suppot

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

The geek squad warranty is is great. But I am ok with never using it.

AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

Excellent service the agents took great care in delivering the television. Courteous and professional service.

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

Honestly, they was on point. I had an appointment. They worked on my phone soon as I arrived. I had 2 issues this year with different phones.

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

The Agents are Fantastic. They go above and beyond to assist with any questions or problems. They have always solved my problems. I can not say enough about their knowledge. They never give up. They work until the problem is solved. THANK YOU TO ALL THE GEEK SQUAD AGENTS!!!!!

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

I think the Geek Squad protection plan is really good to have. They always resolve any and all your issues or problems you may have. They always give good quality service. Geek Squad is the best protection plan for any and all electronics in general worth paying for and having it.

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.