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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 30,417 reviews
  • Rated 5 out of 5 stars

    A must when you spend big $ for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for electronics so bought a 2 year plan .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to be protected. This provide what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited for my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The know a lot about how to mount your tv with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nive knowing they are there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a quick question about setup and they got me the help i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection--A Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value! I've already used the service and it paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Extended warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv only a 1 year warranty when it broke so that didn’t help. Made sure to get the longer warranty with this new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered like Baby in a Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistake?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

    No, I would not recommend this to a friend