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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 30,417 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable an necessary peace of mind electronics are expensive to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need help or fixes for my tv so I think they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good service if you need protection and security for an electrical device its a must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Omit at your own peril

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no beed of this yet, but previous products have been well serviced by them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but purchased for a tv. Coverage included is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good affordable protection for your TV/devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available when needed. Talked with you as you are going through the set up process with you while on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to buy this product. It works exceptionally good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is invaluable to Seniors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, especially if you're purchasing a new TV. Its saved me on multiple occasions when my tv has started having issues after 2-3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Stand Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im the type to always purchase my warranties to cover all of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jpatton607

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have had any trouble yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended by my daughter. i thought I would try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

    I would recommend this to a friend