Customer Ratings & Reviews

I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

i have had geek squad insurance for other smaller items, i just hope that (IF) i have to use it on my OLED that its worth the $$ spent on this insurance, I have been assured that its worth it. we see, well I hope not right?

Best Buy of Paramus is the best around, good customer service 5 stars

Love it! Always go with a samsung when it comes to electronically devices

I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.

Haven’t had to use them in a while but always reliable and a must for a tv

definitely worth making this purchase and came in handy

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

Great Delivery. Outstanding service. Would recommend

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

A must get for a tv worth alot of value, can't pass up Incase of the chance anything goes wrong with your tv within the first 2 years of owning it, so don't pass this up and a must protect purchase from best buy, thank you

I always purchase protection because it's there just in case you need it!!! It's the kind of insurance you don't want to be without. It's reasonable and after 3 years or so you will be in a better position to get you another one.

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

Have yet to need a replacement or help with setup but I appreciate the option

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

Haven't had to use it yet but the claimed support problems are great and like the convenience of dealing with them through bestbuy. I'll update the review of I ever end up using this warranty for tv repair over time. Reasonable price for 3 yrs of coverage.

5 years protection, nce to work with, good customer support.