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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 30,417 reviews
  • Rated 5 out of 5 stars

    Worth the little cost for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but good to know I have it in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taking TV in for service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be taking my TV in for service today to figure out what the solid light issue is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 82 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans from Best Buy are very valuable. I have bought them in the past and had to use it for my last TV. It definitely paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary to own to avoid any charges feel confident with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and excellent customer service as always you can trust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, keep it, be at peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek extented warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek extended warranty is a great addition to ensure a few years of maintenance free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

    I would recommend this to a friend