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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 30,422 reviews
  • Rated 5 out of 5 stars

    Don't think twice-Buy Geek Squad Protection option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability of Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing 18 month old TV that went irreversibly to black screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent experience with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year protection because my previous TV died shortly after 3 years! Thankfully I have not needed the Geek Squad but the one experience I did have went well and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent really used this as i have had no probkems with my product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Service plan to the rescue

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all my electronics from Best Buy! They also take care of my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plans to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all my electronics from Best Buy! They also take care of my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiningstars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved my a lot of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks quad is always available to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying geek squad protection is like buying peace. You know they will be there if something arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to call them..called them and answered my question quickly..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it! Easy ordering, fast shipping amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad responded quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was reasonable. I purchased second tv and they combined both tvs for reduced warranty price

    I would recommend this to a friend