Customer Ratings & Reviews

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

The agent set the TV up did a sort walk of how to operate TV and the function

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

Not worth the money by the time you pay for this you could have a new upgraded itrm

So worth the money! Got a new TV comparable when the picture went dead on a model purchased two years ago. A. It difficult to cash in on during COVID and geek squad staff working remotely but in the end came away with a brand new TV!

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

Best customer services، easy , efficient, worth it ,100%

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

Good offer got this as pack with TCL tv, it was very good.

It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

Bought a protection plan and so far great customer service

important to have it! i hear this is a good company