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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 30,423 reviews
  • Rated 5 out of 5 stars

    geek squad is the place for your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good place when in need for repair or just in case a accident

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe with the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet and hopefully never need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per manual, sounds likes reliable and easy in case anything goes wrong. First time buying this and bought for both vizio tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do the do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me setup my television, the gents were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad protection on all of my products. The service has been fantastic when issues have come up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addressed the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TVs regardless of price or quality don’t last like they use to. Protect your investments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

    I would recommend this to a friend