Customer Ratings & Reviews

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

The person unboxed my printer and set it up..He was very friendly.

Over all I am satisfied. I owned an older model—store bought, new—for 7yrs. before it stopped working recently. so I decided to buy the newest model. I must say I am extremely satisfied. Video, sound, and gaming graphics—all which pair nicely with my ps5–are superb. The size is perfect for the bedroom not to exaggeratingly huge or small and I had to stop using my sound bar because the sound quality of the new tv was exceedigly better—the tv being mounted. Overall extremely satisfied.

Well I would say that if you are looking for coverage get it!

Beautiful tv great pictures I recommend it to anyone looking to upgrade

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.

Geek Squad is awesome! Great, friendly service!!!!

Gives us great piece of mind to know our investment is covered by the Geek Squad!

The geek squad was friendly and patient with my decision.

Fast quick reliable service. Showed up on time and was friendly

This was a great product for the money.The service was great.

Had an issue with my 3 year old 75” Samsung. It needed a new part, so I waited 2 weeks for the repair to happen, which was fine for us because we have another tv. When they got here the part they brought was wrong so he went outside to order it and at that point decided it wasn’t worth it to replace that (and ended up needing a couple other parts that they didn’t realize we needed) so they told us we needed to replace it. It took me maybe 20 minutes to call in the replacement and in a week we had our new tv delivered and the old one was taken out. It would have been extra to have it mounted by geek squad so we opted out but we were so happy with how easy it was for the whole process. So worth it!! And I am assuming it took so long (about 3 weeks total) because of where we live — in the middle of nowhere. I will never buy another tv without geek squad protection!

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

I bought a 43 inch tv a couple months ago. It got stuck on the loading screen. Tried a manual clear cache and a factory reset to no avail. Called geeksquad I bought a 5 year plan. Even though the tv was over the 30 day in store return since it was pretty new they swapped it out. I hear the horror stories of people and the insurance but in may case they were great. They were really polite and they were here the next morning with my replacement television. I would recommend getting the insurance for anything you care about keeping. I feel a little better knowing that if anything happens they will take care of it quickly. And the people that came to our house cared and were extremely professional and courteous. Kudos to best buy, I will always get protection on any significant purchase and can rest easy knowing Im not going to get a run around and excuses..Thank guys !

Overall a great deal for 2 yrs protection, especially with young children in the household!!

Getting a warranty is a must in this brand. This is the 3rd tv delivered within 5 years.

Support has been good so far. I hope the protection plan is worth th purchase if needed.

Bought in the store with the TV.... clerk very helpful in explaining the great value this plan really is

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud