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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 30,893 reviews
  • Rated 5 out of 5 stars

    Peace of Mind!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the product but it sure puts the mind at ease knowing that I will be taken care if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank for the care of my Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the geek squadFor helping me out on my computers and PCs electricals and at home essentials for having the care of my Purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definate necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I was really debating to purchase an extended warranty but when I reviewed what it covered I was convinced . I'm glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage at an affordable price. Makes life easier when you don't have to fear paying full price for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site visit for today...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler had to come for a site visit to make sure they would be able to do the work. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't purchase without this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is purchased with any electronic item from Best Buy. It makes any issues you might possibly have easy yo take care of!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I added this protection for my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty great price and covers more than other warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on paper seems good. however , cannot really comment since fortunately have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were installed to required specs and service man educated us on starting up the gas stove and what to expect. Kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased different items at Best Buy and the warranty that they offer really works. Anything that does not work properly they had refunded me or exchange the item,with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new TV, and think it is a great idea in the situation where my TV breaks within 5 years. Does not cover accidental damage for TVs but its always better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was delivered and installed quick and very effectively!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. Service is excellent. All agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it but the peace of mind is worth it for a 75in tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to talk to one of the members of geek squad where every helpful for the service they provided. Very knowledgeable and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy. On best buy. I recommend all my friends and family

    I would recommend this to a friend