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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 858 Showing 17,141-17,160 of 30,900 reviews
  • Rated 5 out of 5 stars

    Geek squad explains clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Explain how to connect to the internet and setup the smart TV easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year warranty. Anytime I’ve ever had to use it, it’s always been a pretty simple process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy something like this without gsp on it. I have worked with the geek squad before and you can't beat the level of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to purchase Geek Squad protection plan. It has saved me a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to purchase electronics is to add the Geek Squad Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality install tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all respective devices. Geek squad always delivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the protection of knowing my product will be repaired or replaced if it breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service but haven't had to used it yet. Good to know the help is there when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection plans with my large item purchases and they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is helpful for answering your questions and offering options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As senior citizens, the Geek Squad has been a godsend. They have answered all of our questions. And are very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad insurance you cannot go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend geek squad put it in all my products I buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst purchase along with the TV that we ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the complete failure for TV replacement. Manufacture only touts that they are working on firmware updates and keep asking us to wait until they fix the issues and then bestbuy keeps touting that it is only up to the manufacture to handle all the issues within the first year. Have been stuck with a frustrating family situation when ever we try and turn the set on and make it work right with the new gaming machines. This turned out to be a big joke. BestBuy is certainly no longer the company they used to be. They took care of us for years and the last 3 -4 years has been a nightmare of experiences and Sams and Walmart have never failed to just address the problem and take care of it immediately and on several products we didn’t even have the extended warranty. They just seem to stand up for the consumer and try to do the right thing, not the corporate thing. We have since stopped over 33 people and family from doing any future business with BestBuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Five your peace of mind number to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To pay such a small amount of money to have peace of mind for five years is out standing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad PP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to purchase the protection plan in the event that something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price in a warranty. I bought the one year membership which discounted it even more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great to us. No hassles. If they can’t fix it they will refund your money or give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great. It was also very light weight making it easy to mount.

    I would recommend this to a friend