Customer Ratings & Reviews

I always buy the warranty just in case the tv goes out its a cheap backup plan

Great plan to,have that pays for itself very quick

This plan offered helps cover my product and set my mind at ease in case problems happen to arise.

With such a large purchase the peace of mind helps.

It's a a must to have this protection. Especially with my Ultra HD TV that I purchased.

Team was clear, concise, and mindful about timeline. Great attention to detail.

Geek Squad is awesome!!! They are very helpful and polite!

You can fell nice to be prepared on case something happen!

Thank God i haven't to use but have peacemind is priceless

I ALWAYS GET PROTECTION. I HAD TO USE IT A COUPLE OF TIMES AND MY ISSUE WERE RESOLVED

The geek squad agents are a very knowledgeable group.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

They replace anything under the warranty. Which is awesome.

Service agreement for smart tv for future help if needed.

Always there to. Help could provide better service

Always there to help! Good customer service and always willing to help and answer any questions you have.

Bestbuy warranty is the best you can get and is a must if you buy something over 500$

Great product that I would highly recommend to anyone.

Greek squad protects everything even and everyone. Lol

Have Use Warranty in the past without any problems