Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30619 reviews
(30,619 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly good service when i got my tv truly grateful for the insight
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan looks good compare to their competitors
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feeling so secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One of Best Buy's greatest idea's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Controller warranty is a no brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Roku Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worry free enjoyment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Allows for peace of mind especially with OLED panels and their risk of burn in
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad attempted to repair my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent replaced a network card preventing my TV from connecting to the internet. Amazing job
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed 2 weeks waited for delivery And wasn't happy with the tv
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The squad team work always.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, they was on point. I had an appointment. They worked on my phone soon as I arrived. I had 2 issues this year with different phones.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


