Customer Ratings & Reviews

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

I haven't needed service therefore that is why I'm giving a 5 star

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

very good service at the moment and they clarify all your doubts with the team, thank you

The geek squad warranty is is great. But I am ok with never using it.

They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

I don't buy Geek Squad protection, but I guess if you did then it would be ok

This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

Best protection program you can buy for your new OLED.. burn in protection offers incredible peace of mind when using your new TV

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!