Customer Ratings & Reviews

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

Wonderful service! Havent used it yet but heres to 400 dollars!

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

For $50 you can have peace of my mind with a 5 year protection plan to cover your TV from anykind of problems. When you spend $250 for the TV you want to make sure you are covered if anything happens.

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.