Customer Ratings & Reviews

Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

Bought the protection for bought of the Smart TV's. Have not used the pretection yet for the TV's but I also have the protection on other equipment I purchased at Best Buy and used the protection.

We bought this protection for our laptap and love that we can have geek squad check it for viruses and ensure it is running efficently.

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

Like to buy these on anything over $200. I figure if it is going to break it will be in the first couple years unless you abuse it. Fair price and if it breaks its cover for repair or replace.

Well I had other products I had bought from Best buy anf they always keep there word on warranty

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

Get a warranty! With the way electronics are now a day, its worth getting the warranty.

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

It is very important to get these plans. Anything can happen to your products.

I don't have a review for this one, hope I never need The geek squad

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.