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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 25,352 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is a Must-Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for all owners of a tv!! Especially a smart tv, since geek squad can fix the problems associated with the smart fire tv I bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old tv and professionally installed the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BK New York

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very helpful and quick and can tell you how long it will take

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great peace of mind for two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a back up just in case anything goes wrong. They offered to come out free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television. I was worried it would be too large for our small space but it's perfect - just moved the smaller one into our bedroom. Easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Fire TV Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Blessing, price.. I hope, that I wouldn't need this services, but..I must say, this is an Fantastic Price...just in case, that I may needit..in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Perfect to have. Best decision. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIRE ME UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listen the geek squad are top notch..give them a try they can and will help you in anyway ... answer all your questions..thanks GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Screen is paper thin, which is scary, so you have to be extra careful when you move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got me covered on any possible thing that could go wrong, nothing went wrong, but I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded my purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about getting any warranty or insurance on my products but since everything goes thru then directly if anything goes wrong made it good to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for a Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection offered on the TV is at a really good price for a 5 year plan. I always buy the insurance just because its way cheaper than having to buy a new TV if this one fails anytime after the return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Silver Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A extra protection is a must and needed for sensitive and expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

    I would recommend this to a friend