Customer Ratings & Reviews

they know their stuff!!!! helped to get a virus out of my laptop

good item , but after years now i can not use wifi and have to replaces it.

hope i never have to use this but samsung provides good quality products but you never know.

The price of the extended was worth it. Always love the warranty

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

It's great having the confidence of knowing my purchase is protected

Geek squad was efficient and neat when installing my tv’s

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

Perfect size .... perfect sound...... picture is very nice and clear

Glad to have bought this coverage and service with the tv

Was a Christmas gift for the daughter She loved it.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

Geek service has always been great purchase for my products

they were nice and helpfull when I ask a Q&A they expland