Customer Ratings & Reviews

they were nice and helpfull when I ask a Q&A they expland

Nothing can beata geek squad warranty from Best Buy

Great service........... Nice easy to have ........

Geek squad is great especially for people who need.

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

Still early hopefully I will not need it, time will tell

Great warranty and added protection for an appliance or electronic.

I bought a Samsung TV in 2013. I extended my Geek Squad Protection plan before the 2 year mark expired. Thank goodness I did because the next year (2016) after extending the protection, a weird vertical line appeared on the TV screen. Called Geek Squad... so stressed out about it thinking the worst like they won't honor the protection, it's gonna take long to process a new TV, etc. They got somebody right away to look at the TV, told me it has to be replaced, got a call from corporate for pricing... my TV was $2,500.. 3 year depreciation later, they were willing to give me one for $1,500 either get a TV for that amount or pick a more expensive TV and they'll minus $1,500 from the expensive TV. I think it was fair. I didn't think I was jacked or anything. 3 years later, the TVs were more advanced and hi-tech. They gave me the pricing of what my tv with same specs would have cost in current times. I opted to get a more current version of Samsung TV (more expensive) and just pay the difference. Also got a 5 year protection plan this time around.

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

Purchased an open box in excellent condition in original packaging

Always gotta be sure to get yourself some protection

Haven’t had any problems as of yet. But definitely recommend the service

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

Great to have protection against any accidents! Highly recommend!!

Amazing protection life saver for everyday life. Choose me for the 400

I always but a warranty for the purchases that require one..

I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.