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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30909 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 30,908 reviews
  • Rated 5 out of 5 stars

    Good to have when...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a large purchase like an HD TV you need to have the 5 year Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from Best Buy geek squad always good to have peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty to protect my tv purchase. Gives me peace of mind to know my purchase will be protected if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have this warranty. I bought it with my computer and if anything happens, it would be sure to happen in two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this for expensive products since one never knows

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Greg. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped in so many ways when i have had quesitons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to diagnose the problems with tv After waiting the specified 60 days they replaced it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to retain their service, I purchased it for peace of mind because life happens and when it does, the end result tends to be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and cooperative great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad protection great plan I always buy this to protect all my things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always have the answers, service is great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get protection because you never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service you can trust. Well worth it for sure! I love it here!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the 5 yr warranty for the protection of the product. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this plan. They replace or fix with no problems. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got his plan for my TV. Can change it in for a new one any time mine has a problem no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squeak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saves the day! Always available to help me when I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k TV for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony after comparing it to the top brands. For the extra money it just is great for our home. Still finding new ways to use it.

    I would recommend this to a friend