Customer Ratings & Reviews

Very professional excellent service will go out your way to fix the issue and help the customer

These guys are fast and quick. It's worth to pay for a peace of mind. Go for it

Got the 2 year warranty. Anytime I’ve ever had to use it, it’s always been a pretty simple process.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

As senior citizens, the Geek Squad has been a godsend. They have answered all of our questions. And are very pleasant to work with.

TV mounted on wall. No problems. And all programming was correctly done before leaving

It is always a good idea to purchase Geek Squad protection plan. It has saved me a lot of money!

Geek squad Explain how to connect to the internet and setup the smart TV easily.

Great purchase. They really stick to their words when it comes to replacement.

No issues so far. Just customer service when a call was made .

The agent mounted my tv and connected all respective devices. Geek squad always delivers!

Great people to help fix any problems you may have there a great help

I always purchase geek squad protection plans with my large item purchases and they are worth it.

I have the protection of knowing my product will be repaired or replaced if it breaks down.

Got the service but haven't had to used it yet. Good to know the help is there when needed.

luckily never had to use service. Cant comment on service.

Geek Squad has been great to us. No hassles. If they can’t fix it they will refund your money or give you a new one.

Only way to purchase electronics is to add the Geek Squad Service!!!

haven't need to use the services yet, good to have for this product (TV)

To pay such a small amount of money to have peace of mind for five years is out standing!