Customer Ratings & Reviews

I havent used it but it does offer peace of mind knowing im covered.

The warranty is great. M6 remote broke and tgey sent me a new one

Some of the best service I have received 10 out of 10 woudl recommend

I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

Agents were very helpful in helping me find my product and made sure everything went smoothly.

I hav conected my device for myself it s almost one year since i got it, it's great,,......

Install can be a stressful experience but you are in good hands with a geek squad install!!! Courteous and knowledgeable describes the process. Definitely dependable and efficient!

I love this Best Buy protection the best ever peace of mind

2-Year Standard Geek Squad Protection incase I have software issues.

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

With this protection I feel very comfortable with all my kids around the products that I purchased

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

TV developed fine horizontal lines couple months ago, picture sometimes delayed coming up on my 50” TV. Called Geek Squad and the next day servicemen were here, parts ordered and they were back a week later. Upon their inspection they called for the TV to be replace, they delivered the replacement & took away the damaged one. The only cost to us was a new protection plan (5yr) and being patient a couple weeks

I have not used it, but im glad I have it. I purchased it in case it is needed.

A very experienced technician diagnosed my TVs issues and determined I was eligible for a replacement under Geek Squad warranty. I am very happy with the new TV and the service provided. Best protection plan from any retailer I’ve experienced.

Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.

Great peace of mind for any high value purchase. Super easy to use through the website or app.

The Best Buy Geek Squad Protection plan offers invaluable peace of mind. With this protection, I know my purchase is safeguarded against unexpected issues and breakdowns. The Geek Squad team is knowledgeable and provides excellent customer support, ensuring a worry-free ownership experience. It’s a worthwhile investment for protecting my valuable electronics.

Fast and quick at getting me set up and working! Everyone is helpful and knowledgeable to answer your questions. Highly recommend!

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond