Customer Ratings & Reviews

Very happy to have support and coverage for a new purchase

My goodness you definitely don’t want to purchase any electronics with this protection It is so worth every cent You never know if a product will fail so protection is of the utmost importance Easy replacement process

Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.

Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

I have other products that the geek squad have fixed for me and I am happy with their service

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

Date: 04-13-2024 When purchasing a somewhat expensive item (TV, other) I would suggest purchasing the "5 Year" Geek Squad protection and subscribing to their "Best Buy Total Tech Support." - Will ensure you are covered for most anything R. Stewart

Purchased the 5 year protection plan from the Geek Squad. Hope we never have to use it, but it gives us peace of mind.

Definitely buy the product warranty. My father had the insurance on his tv, and after owning the tv for just over 4 years, the picture started to show grey lines in the picture. The tv couldn’t be fixed. Because he had the insurance, Best Buy issued a credit for the tv and we used it to buy a bigger and better tv for just a few dollars out of pocket! Buy the insurance!!

Highly recommended, it is outstanding for the price point

I often skip protection plans. Decided 4 years ago to purchase one for my TV. Repaired once (appeared to be a manufacturer defect) and the instead of repairing the safe defect a 2nd time, gave us the equivalent of a replacement at no cost. You never know with electronics. Geek Squad were easy to schedule and efficient on the repair and quickly enabling the replacement to be processed.

Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.

This plan is for five years so it gives the freedom to have my tv services and save me money on the cost of repairs.

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

This is the perfect item to have. It is protection for my items purchased.

Customer service helped me replace my tv with ease,I will definitely get their services in the future!