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Customer reviews

Rating 4.7 out of 5 stars with 30759 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 30,759 reviews
  • Rated 5 out of 5 stars

    A must have when you have kids at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable insurance plan for 5 years for my new TV unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have a peace of mind knowing that Geek Squad is there to assist me with the product that I bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad yet and hopefully won't have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mike1_27910

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use geek squard last tv because of covid nobody could repair,recieved a credit for tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and everything else, could've ask for a nicer little tv. I use it for gaming on my ps5 and it is just perfect with game mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have installation and set up was great connected everything including sound bar checked all connections and make sure everything was a great condition before leaving And I have the peace of mind known if anything goes wrong I am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coooolllllllllllllllllllllllllllllllllllllllllllll!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy and on time gʻgggggggggggggggggggggggg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We love to hear stories like this. We try and make the process as simple as possible to get you back to enjoying your TV. If you have any questions or need any help, please let us know.

  • Rated 5 out of 5 stars

    Geek Squad helps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this service when i purchase large items. Usually, i do not need the service, but when electronics fail this service is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 5 year Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV, brought it home, hooked it up and love it. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working properly and good service garantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. They answer all my questions and are very professional.i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are 100% worth the money! I bought a Sony A9G in 11/2020 and it died 11/2022, because of the warranty Best Buy gave me $1800 for the A9G, $100 less than I paid 2 years ago, plus I got to keep my A9G despite its pixel issue. I put the money towards the A95K and bought another 5 year warranty! If you spend $2000+ on a tv, it’s worth it.

    I would recommend this to a friend