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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 30,774 reviews
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for valuable items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase something with relatively high value, protect it with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the proce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty terms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always to add their warranty cause they always take care of the item without question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, Great price!!’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL & INEXPENSIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS WISE to get this service. Wonderful TV , size, shape, excellent definition, light in weight, fits anywhere, PERFECT for a small place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OldHack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Q-LED TV, Blue-Ray Player, Wireless Router and Surge Protector, I also have my Computer, Cable Modem and all My Networking Devices Connected To a Surge Protector. Its all covered by the 5 year Standard Geek Squad Protection Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greattttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this brand, because is a good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased extra warranty for LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They dont build 'em like they used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying the protection plan when purchasing a new TV. After four years my television display went. The manufacturer had no interest in helping. I forgot I had ourched the protection plan until I signed in to my Bestbuy account. The tech who came to my home could not repair it, so I was given a credit towards a new one which is an upgrade from what I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to talk to about my first purchase and its problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for my Samsung TV. Grabbed the the twobyear plan.

    I would recommend this to a friend