Customer Ratings & Reviews

Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

Great great great cover for safety never be an extra

I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

Amazing and good service, I really like their knowledge

I typically choose Geek Squad Protection over the manufacture's extended warranty since Geek Squad is easy to reach and has been very responsive for the other items I've covered this way.

Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Great feature to have when purchasing products at Best Buy

It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

The geek squad protection is 2nd to none hands down never leave best buy without a warranty, no matter what you will never go through a 3rd party warranter you will always deal with best buy directly

I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

Geek Squad rules! I always buy GS with my purchases because it’s better to be safe than sorry.

Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

We purchase the extended warranty for additional protection for our large TV

I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!

Good nice service trust Best Buy for couple of years