Customer Ratings & Reviews

They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

Did not have the Geek squad hang my TV. Did it myself.

Hopefully I don’t have to use it but just in case I have it.

Amazing thanks geek squad They helped me in getting my tv fixed

Everything is working fine.I have no problem with the service.

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

Warranty price was very welcoming and a no brainer

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

The Geek squad was great from start to finish. Processed my warranty tv replacement and reinstalled when promised. No complaints, loved the convenience. Thank you.

Havent used it yet but 5 years is a great warranty

This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

Glad I purchased the Geek Squad 5 yr plan for my wife's new tablet reasonable price

TV is great. Knowing its coveres for 5 years makes it even better.

Peace of mind for 5 years. Great add on value to your tv purchase.

Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

Same as the last time this is my second time dealing with geek squad replacements. They kept replacing the board which DID NOTHING!!! i was without a tv for almost 2 months . I had to rent a tv for 89 a month until they said they needed the board to fail 3 times instead of giving a replacement. So it was a 1500 dollar tv the reciept showed every main board was 1199 so they spent 3 times the tv's cost in repairs plus whatever it cost the truck and workers and then the 4th time when they picked up the tv and dropped off the other. This is crazy and if they just stopped this weird policy i dont know if its made up or what because it was the same guy every time i do not know if he was just saying this to pocket the money or what but its a crazy thing to do keep putting something that does nothing to fix it 3 times and wasting money and everyones time and making me have to rent a tv for a month. Honestly the only reason i give 2 stars is becAUSE they finally gave me a new tv what the old one was worth.

Great Best Buy coverage which provides tech services, from expert technicians, on the item we purchased. Having our item covered by Best Buy’s Geek Squad gives us total piece of mind knowing that our Best Buy investment is well protected. Great affordable price.

GeekSquad has always been a great additional service offered by BestBuy. One of the reasons I always check BestBuy first!

Haven’t used it yet hopefully I won’t have to it was pretty pricey too.