Customer Ratings & Reviews

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless

I love best buy and they use to be the best but know its like they find loop holes to not service you device. I had a kids tablet that i bought in a package deal around Christmas i bought 4 plus the protection. My son cracked the screen a few months into having it so i took it back to best buy and they tell me its not worth fixing to just get another one so i did and took it to them they tell me since i got it on sale they will only give me the price i paid for it. Which was maybe 60 dollars. But the tablet was now worth 150 or 160 cant remember so i paid the amount i ended up adding to get the new tablet for the protection plan i could of kept that money and when this happened just bought him a new tablet it didnt make since for me to pay for the protection on a marked down product which if they would of told me i wouldnt of because it aint good for nothing on a item thats marked down. Unless its a very expensive marked down electronic.

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!

Always best to have geek squad for every purchase you buy

They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!

Excellent service. I think anybody should purchase when getting electronics to Best buy

Very professional and knowledgeable. Very responsive to questions and concerns.

The protection offered thru geek squad is by far the best electronics protection out there

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

Geek squad is good service provider with quick complaints actions

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

Insurance and stress free worries of you purchased product. Protection of your investment.

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again