Customer Ratings & Reviews

I installed the tv my self the geek squad just delivered it

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

Always get the protection plan because you never know when you might need to replace whatever you bought

Geek squad is the best. Get this protection for everything you buy.

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Amazing staff , helpful with all my needs and overall phenomenal service

Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

Great experience every time I go to bestbuy satisfaction