Customer Ratings & Reviews

Get this on every TV purchase. Great service to have and easy to use.

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

It’s always better when you protect your devices, I feel safe.

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

The installation process was tress free. They took the time to explain the various functions of the tv. Great job!!

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

Easy to set up works just as advertised and using your amazon account can speed up the process.

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

Super Clear picture Super Clear picture Super Clear picture

Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

I got best return service at in store customer desk, it was truly professional.

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

The best way to get free good stuff fast and easy 1

We love having the peace of mind that the geek squad protection gives us

Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

I wont buy anything from best buy without this amazing service

Very good very nice merry Christmas to all and all a good time

I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases