Customer Ratings & Reviews

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

Geek squad was very helpful when it came to all of the questions we had.

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

Best great recommend not tension Best Buy best please use

Great plan would most definitely recommend!! Great investment

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

[Employee of bestbuy] Good warranty! Beats what other insurance companies offer!

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

The Geek Squad has helped me with pass issues. So, I highly recommend them.

It is good to have a warranty i haven't used it when i do will let you know

Excellent purchase. I love Best Buy services. My favorite store.

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.